Exabeam ProfessionalServices
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Spico Solutions, a recognized leader in Exabeam implementation services, has a team of certified delivery engineers delivering services across the Fusion platforms. We offer cradle-to-grave implementation support and are laser focused on customer requirements.
Professional Services Focus Areas
- Full Platform Support – Fusion, Security Investigation (SI), Security Analytics, Security Log Management (SLM) and SIEM
- Incident Responder (IR) Use Cases and Deployment
- CrowdStrike Ingester
- Dashboard Support - out-of-the-box and custom support
- Full Data source fidelity - Validation and Parsing
- Custom Visualizations
- Thorough Best Practices Guidance
Real Time Collaboration
- Via Slack, Teams, or via other means of customer choice
How We Support our Customers
- Staff augmentation
- Statements of Work (SOW) tailored to customer technical requirements
- Hourly consulting blocks for adhoc support - Minimum 20 hour purchase block
- Provide critical knowledge transfer to customers as part of every engagement
- Bundled deployment packages tailored to meet customer needs
- Managed Exabeam services