Splunk Professional Services
Spico Solutions, a recognized leader in Splunk delivery services, has a team of certified personnel delivering services across the full Splunk platform. This includes deployments On-Premise, Hybrid, and full Splunk Cloud deployments. No deployments are too small as we support customers ranging from several GB to multi-TB.
Professional Services Focus Areas
- Core Splunk - implementation, tuning
- Enterprise Security (ES) deployments
- IT Service Intelligence (ITSI) implementation, tuning
- Security Orchestration, Automation and Response (SOAR) – Phantom
- Custom Technology Add-on (TA) Development
- Full Data source and sourcetype support
- Custom Visualizations – Dashboards (Out of the Box and Custom)
- Best Practices Guidance
- Use Case Development - take advantage of Splunk “free” Apps
Real Time Collaboration
- Via Slack, Teams, or other means of customer choice.
How We Support our Customers
- Staff augmentation
- Splunk administration
- Statements of Work (SOW) tailored to customer technical requirements
- Hourly consulting blocks for Ad hoc support - Minimum 20 hour purchase block
- Managed Services
- Provide critical knowledge transfer to customers as part of every engagement
